Need Help?

In which languages is the service available?
At present we have the following languages: English UK, English US, Italian, French, Spanish, Portuguese, Dutch, German. If your language is not listed here please contact us.

How long will it take to activate the service?
We will activate your account within 24 hours from receipt of payment.

I have more than one domain and/or I need more languages: do you offer discounts?
Yes, we do have discounts for multiple domains and/or multiple languages: ask us for a quotation.

Are there any set up costs?
No, we don't charge you for any set up cost if you subscribe for one of the existing plans.

Can I upgrade, downgrade or cancel any time?
Yes, you can upgrade or downgrade, but at present we require you to contact us. You can also cancel your subscription at least 30 days before the renewal date, but we cannot refund you for partially unused subscription periods. In the future we will offer a convenient monthly subscription plan. For more details please see our Terms of Service.

What happens if the monthly hour limit is exceeded?
Don't worry, we will let you know and will find a suitable solution with you. In the meantime we won't stop the service and your users will continue benefitting from it.

Which types of payment do you accept?
At present we only accept payments via bank transfer. We will introduce credit card and PayPal payments within few months.